Frequently Asked Questions
Heart rate variability (HRV) is the difference in time (in milliseconds) between each successive heart beat. It’s an extremely accurate gauge of the resiliency of each persons autonomic nervous system. A high HRV is considered ‘healthier’. It’s a biomarker that can help optimize ones daily routine by monitoring workout recovery, stress level, and sensitivities to particularly foods.
Health Score is simply the way the AIO Sleeve displays your HRV. Since HRV results are confusing and deal with mathematical formulas, Komodo Technologies developed a proprietary method to show the same results but in a much simpler way; a 5-star system
The device is not completely waterproof but deals well with sweat. The sleeve itself is water resistant and also handles sweat without worries.
The AIO Smart Sleeve is made from a proprietary fabric that’s similar to spandex and lycra but is antimicrobial and has sweat wicking capabilities. Much thinner material than polyester, which you see in Nike and Adidas compression garments. The sleeve is washable and should be done so gently using cold water
The AIO Sleeve is not compatible with current Apple Health app but is compatible with EliteHRV application on Android and IOS
Internal storage capacity of the AIO device is 32 megabytes. It’s used to capture sleep data when the device is not connected to bluetooth.
There are two modes: Activity mode, which monitors steps, distance, BPM, sleep, and MET (activity intensity).
Health Mode monitors ECG/EKG full time, heart rate variability (HRV), and SP02
Standby mode (intermittent use): 48 hours
Active mode (full time): 4 hours
ECG/EKG mode (full-time): 10 hours
Sleep analysis mode: 12 hours
In Health Mode, once and ECG/EKG signal is acquired, it will take 2 minutes to receive a Health Score™, which is the simplified way the AIO app shows you HRV. The app will prompt you about the 2 minute test, you simply hit “OK” and the 2 minute timer will start.
Yes. Data can be accessed via the Komodo Platform’s online portal. All data that is recorded via the AIO Sleeve App, is transferred automatically to the online dashboard. Access is FREE.
Shipping and Handling
Please see checkout for detail
We ship worldwide. If you have concerns about your location, contact us first and we’ll give you a hand.
If ordering from the Komodo website, all items are shipped from our warehouse in Winnipeg, Canada
Items shipped with “FREE SHIPPING” (when available) will not receive tracking information.
Purchase and Warranty
Yes. We can do so FREE of charge. Just contact us and give us your measurement and details.
Yes. The first price break starts at 10 units, you would receive 10% off the entire order. If you’re looking for larger quantities, please contact.
We accept Visa, MasterCard, American Express and all other types of credit cards. We also accept PayPal.
Our website meets all federal compliances with regards to accepting online payments. We legally can’t keep any information you submit via our website. Safety is our #1 priority.
1-year warranty is available if there is a technical problem with the hardware and if it has malfunctioned due to a manufacturing error. In which case the item will be replaced.